FAQ
Frequently asked questions.
Acoustics
What is the difference between soundproofing and acoustic treatment?
Soundproofing reduces noise entering from outside a room. Acoustic treatment reduces echoes and reverberation within a room, improving the sound inside for meetings, discussions, films and music recording.
Can acoustic panels help with noisy neighbours or a busy street?
These are soundproofing issues. Acoustic panels absorb echo and reverberation within a room; they are not an effective sound barrier for noise entering from outside sources.
How can acoustic products help with my audio experience?
Room acoustics affect how sound waves reflect around a space. Acoustic products can absorb and minimise these reflections so the direct sound is heard more accurately.
Products
Do you provide custom-made acoustic solutions?
Yes. Enocoustic invites visitors to share the specific acoustic and design requirements of their project so the team can help develop an appropriate direction.
Enquiries
How long will my order take to arrive?
Products are custom cut to order. The current Enocoustic FAQ states that most orders are ready within three to four weeks; custom or larger orders may vary. Confirm the programme with Enocoustic for your project.
What forms of payment do you accept?
The current Enocoustic FAQ lists credit cards, bank transfers and cheque.
What is the return policy?
Enocoustic accepts returns or exchanges for items with significant defects when returned in new condition. Installed items and items sold as sale, clearance or custom made are excluded. Contact info@enocoustic.com.sg with clear photographs before returning goods.
Still have a question?
Send us your project details and we will point you in the right direction.